Privacy Policy

We collect information you provide directly to us, including: • Contact information (name, email address, phone number, company name) • Project information (project type, location, square footage, plans and drawings) • Payment information (processed securely through our payment processor; we do not store full card numbers) • Communications you send to us (emails, form submissions, call records) We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and referral source. This information is used to improve our website and services.

We use the information we collect to: • Provide, prepare, and deliver the energy compliance services you request • Communicate with you about your project, including sending reports and responding to questions • Send invoices and process payments • Improve our services and website • Comply with legal obligations • Send service-related announcements (we do not send marketing emails without consent)

We do not sell, rent, or trade your personal information. We may share your information with: • HERS raters and other consultants engaged to assist with your project (only as necessary) • Payment processors to complete transactions • Service providers who assist in operating our website and business (under confidentiality agreements) • Law enforcement or regulators when required by law We never share identifiable client project information publicly without explicit written consent.

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure file storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain client project files and correspondence for a minimum of 7 years to meet professional and legal requirements. You may request deletion of your personal information (excluding information we are legally required to retain) by contacting us at [EMAIL].

Our website uses cookies and similar tracking technologies to improve your experience, analyze site traffic, and understand where visitors come from. You can control cookie settings through your browser. For more information, see our Cookie Policy.

California residents have the following rights under the California Consumer Privacy Act (CCPA): • Right to know what personal information we collect and how it is used • Right to request deletion of your personal information • Right to opt out of the sale of personal information (we do not sell personal information) • Right to non-discrimination for exercising your privacy rights To exercise these rights, contact us at [EMAIL].

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with a revised date. Your continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights, contact us at [EMAIL] or through our contact page. We will respond to verified requests within 30 days.