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Last updated: January 1, 2025
By accessing or using the Title24.IO website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and clients of Title24.IO.
Title24.IO provides California Title 24 energy compliance consulting services, including the preparation of energy compliance reports, certificates of compliance, HERS documentation, and related consulting services. Our services are provided to clients in California, primarily in the Greater Los Angeles area.
Clients are responsible for providing accurate, complete, and current project information, plans, and specifications. Title24.IO prepares compliance reports based on the information provided by the client. We are not responsible for errors or omissions in compliance reports that result from inaccurate or incomplete information provided by the client. Clients must ensure that final construction matches the plans used to prepare compliance documentation.
Payment is due upon delivery of the completed compliance report unless otherwise agreed in writing. We accept major credit cards and ACH bank transfer. Rush service fees are charged at the time of order. Invoices not paid within 30 days may incur a late fee of 1.5% per month. We reserve the right to withhold project files for unpaid invoices.
Minor revisions resulting from plan check corrections are included at no additional charge. Revisions due to significant changes in project scope, design, or specifications may be charged at our standard revision rate. We will notify clients of any additional charges before performing such revisions. Rush revision fees may apply for expedited turnaround on corrections.
Stated turnaround times (24 hours, 48 hours, etc.) are estimates based on standard project complexity and are calculated from the time we receive complete project information during normal business hours. Title24.IO is not liable for delays caused by incomplete submissions, plan complexity beyond initial scope, or circumstances outside our control. Rush service guarantees are subject to project complexity.
Title24.IO's liability is limited to the fees paid for the specific service. We are not liable for consequential, indirect, or incidental damages, including schedule delays, permit rejection costs, or construction cost overruns. Our reports are prepared based on the plans and specifications provided and in accordance with applicable California Energy Code standards in effect at the time of preparation.
Compliance reports and documents prepared by Title24.IO are the property of the client upon full payment. Title24.IO retains the right to use project information (without identifying details) for internal quality control, training, and portfolio purposes. The Title24.IO name, logo, and brand materials are our intellectual property and may not be used without written permission.
We treat all client project information as confidential and do not share identifiable project information with third parties except as required by law or with client consent. Project information may be shared with HERS raters or other consultants as necessary to complete the engagement.
These Terms of Service are governed by the laws of the State of California. Any disputes arising from these terms or our services shall be resolved in the courts of Los Angeles County, California.
Title24.IO reserves the right to modify these Terms of Service at any time. Updated terms will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the revised terms.
For questions about these Terms of Service, please contact us at [EMAIL] or through our contact page.